Gotomypc Reviews
Gotomypc Customer Reviews (20)
- Most recent
- Oldest
Verified Buyer
Verified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerVerified BuyerGotomypc Customer’s Q&A
Gotomypc Features and Benefits
GoToMyPC offers a range of features and benefits that make remote work simpler:
- Remote Access: Safely and reliably work on your Mac or PC from anywhere.
- Seamless Installation: Instantly download, deploy, and configure GoToMyPC in just three simple clicks.
- File Transfer: Easily transfer files between computers, eliminating the need to email files to yourself.
- Multi-Monitor Support: View the full displays of all monitors connected to your computer.
- Remote Sound: Listen to your music or voicemail on the PC you are accessing. Available on PC only.
- Remote Printing: Easily print files saved on your host computer to your local printer.
- Antivirus Protection: Protect your computers from cyber-threats, including malware and viruses.
- Security Scoring: Take actions to increase your security level by safeguarding your account and devices.
- Desktop Shortcut: Create a shortcut to your PC that bypasses the usual browser log-in page.
- Guest Invite: Invite a person to temporarily join you on your PC. Great for demos or tech support.
- Usage Reports: Keep track of your sessions including origin, time, type, and duration of connection.
- Free 24/7 Support: Enjoy free software and service upgrades and 24/7 technical support.
These features provide fast, reliable, and simple operations, reliable remote access, and secure and reliable connections. They also offer flexibility to work where, when, and how you want. GoToMyPC mobile apps give you anytime access to your files, programs, and network from your Windows, Mac, iOS, and Android devices. This makes it a highly secure and cost-effective way for employees to access their computers and corporate resources remotely. It's designed for security and simplicity, making it easy for businesses to operate remotely. It also offers real-time diagnostics to empower better connectivity via in-dashboard fix suggestions for common computer hardware, internet/WiFi, or memory issues.
Gotomypc Pricing
GoToMyPC offers several pricing plans:
-
Personal Plan: This plan is designed for a single user that needs access to an unlimited number of computers. The cost is $35 per computer per month when billed annually or $44 per computer per month when billed monthly. If you opt for the annual billing, the total cost starts at $420 per year.
-
Pro Plan: This plan offers access to between two and 50 computers per month. The cost is $33 per computer per month when billed annually or $41.50 per computer per month when billed monthly. If you opt for the annual billing, the total cost starts at $792 per year for two computers and $396 per year per computer after that.
-
Corporate Plan: This plan is designed for larger teams needing advanced admin control and security settings. The cost starts at $28 per month when billed annually.
All plans come with a 7-day free trial. Please note that prices may vary and it's always a good idea to check the official website for the most accurate and up-to-date information.
Payment Method
GoToMyPC.com accepts most major credit cards as a payment method. This option is available through GoTo Sales for GoToMyPC Corporate. It's important to note that only one payment method can be kept on file at a time. The card on file will automatically be charged according to the payment plan chosen when signing up (monthly/annually).
To manage the payment method, one must be the account owner or Company Manager (Pro and Corporate) to access the billing section of the account. The payment method and billing information can be added or modified as needed.
For Personal accounts, simply log in with the GoToMyPC email and password to access any billing menus. Only the Company manager can access billing menus and change/modify subscriptions for Pro and Corporate accounts.
The service will be charged upon initial transaction, after trial period (if applicable), then automatically renewed at the end of the billing period. If the plan is upgraded during the period, the amount of credit remaining on the account will be automatically prorated. This prorated amount will be applied towards the new subscription price.
To view or modify the subscription plan, select the necessary number of computers and billing frequency, confirm the billing information and payment details, review the order details, and complete the purchase.
If the service needs to be cancelled, follow the on-screen steps to complete the cancellation process.
Please note that all online credit card payments are processed on a secure server using a VeriSign SSL Certificate. This means GoToMyPC has been authenticated by the strictest industry standard, and the transaction is encrypted.
Hope this information helps!
Gotomypc FAQs
Gotomypc Alternatives
Here are the top 10 alternatives to GoToMyPC:
-
TeamViewer Remote: A comprehensive remote access, remote control, and remote support solution that works with almost every desktop and mobile platform, including Windows, macOS, Android, and iOS.
-
Anydesk: A remote desktop software that provides independence from the operating system.
-
Remotepc: A tool that allows you to access and manage your computer remotely.
-
Chrome Remote Desktop: Allows users to remotely access another computer through the Chrome browser or a Chromebook.
-
RealVNC: Uses Virtual Network Computing (VNC) to remotely control another computer.
-
Splashtop Business Access: A remote desktop tool for business professionals and teams.
-
ConnectWise ScreenConnect: A fast, reliable, and secure remote support, access, and meeting solution.
-
BeyondTrust Remote Support: Secure, cloud-based remote support.
-
Zoho Assist: A web-based remote support and remote access software that helps in sharing the screen and provide remote support.
-
SolarWinds DameWare Remote Support: An affordable remote control software for all your customer support and help desk needs.
These alternatives offer a variety of features that might suit different needs and preferences. It's recommended to explore each one to determine the best fit.
Gotomypc Return Policy?
GoToMyPC.com does not have a traditional return policy as it is a subscription-based service. However, if a user decides to cancel their subscription, they can do so at any time.
If the account is cancelled within 90 days of expiration, the user's information will remain on the expired account to allow for reactivation. If it has been more than 90 days since the plan expired, a new GoToMyPC plan will need to be purchased.
If the service is cancelled, the user will not be charged again, but a refund for the remaining days in the current billing cycle is not typically provided. It's recommended to cancel the service close to the end of the billing cycle to make the most of the subscription.
For any billing issues or disputes, users are advised to contact GoToMyPC Customer Support. They can assist with any concerns or questions about the billing process.
Hope this helps with understanding the return policy of GoToMyPC.com. Feel free to ask if there are any more questions.
How To Open A Gotomypc Account?
To open an account on GoToMyPC.com, follow these steps:
- Visit the GoToMyPC home page.
- Find the desired plan and click Buy.
- Edit the number of computers to add and enter the required information.
- Click Continue.
After purchasing a plan, install GoToMyPC on the computer that needs to be accessed remotely. Set a computer nickname and an access code during the installation process.
Once the software is installed, log in to GoToMyPC from another computer and connect to the remote computer by entering the access code. Now, the remote computer can be worked on as if sitting in front of it.
Remember to adjust the power settings on the remote computer to prevent it from going into sleep or hibernation mode. This ensures uninterrupted access to the remote computer.
For managing multiple users, consider GoToMyPC Pro or GoToMyPC Corporate. These versions allow central administration of multiple users and are ideal for organizations.
Hope this helps with the account opening process on GoToMyPC.com. Feel free to ask if there are any more questions.
Explore Similar Stores
See All Stores
